IoT/IIoT Device Management , Cybersecurity , Industry Innovations

Overcoming the Challenges of Operational Technology - Part 1

Panel Cites Change Management, Skills and Upgrades as Obstacles to OT Modernization
Clockwise, from left: Brian Pereira, senior director, editorial, ISMG; Aseem Ghai, manager, technical supply chain, Uber; Ambarish Kumar Singh, CISO, Godrej & Boyce and CyberEdBoard member; and Prasenjit Mukherjee, CIO, Jindal Water Infra

Industries such as manufacturing, transportation and logistics, and utilities embraced operational technologies years ago, but the rapid adoption of cloud-based solutions is driving digital change at these companies - and the need to integrate and modernize IT and OT systems. We asked a panel of business, IT and security leaders about the challenges of IT-OT convergence and how to overcome them.

See Also: OnDemand | CybeRx - How to Automatically Protect Rockwell OT Customers from Today’s Cyber-Attacks

"Traditionally, we have kept OT as a siloed project, but with digital transformation, there are new projects coming up since we want to do predictive maintenance/analysis and generate new revenue streams," said Ambarish Kumar Singh, CISO, Godrej & Boyce, which builds complex engineering solutions for aerospace and defense, clean energy, railways and automotive firms, as well as manufactures it own branded goods. "And that's where the OT-IT convergence starts happening, and we need to start thinking about how to protect OT infrastructure from cyberattacks."

In Part 1 of this video interview with Information Security Media Group, the panelists – Singh; Brian Pereira, senior director, editorial, ISMG; Aseem Ghai, Manager, technical supply chain, Uber; and Prasenjit Mukherjee, CIO, Jindal Water Infra – discussed:

  • Business use cases for OT systems;
  • Upgrading legacy OT infrastructure;
  • Change management, lack of awareness and the job skill shortage.

Watch Part 2 of this interview In Part 2 in which these experts discuss physical and cybersecurity challenges for OT systems, the need to isolate legacy OT technologies and how to build effective OT security programs.

Ghai is an experienced senior procurement specialist with a demonstrated history of working across industries. He is skilled in areas such as requirements analysis, customer relationship management or CRM, supplier management, negotiation strategy and project management.

Singh is a cybersecurity professional who has contributed to building secure products as a military veteran. He is experienced in building products for the government of India. With over two decades of experience that cuts across all domains of cybersecurity, he led the implementation of several security technologies and processes in his various assignments. Singh is a member of the CyberEdBoard.

Mukherjee is responsible for ensuring that his company's digital and security strategy is aligned with its current and future business needs to give the organization a competitive edge. He brings in 31 years of experience spanning IT strategy, IT security framework implementation, IT-led business transformation, agility and efficiency gains along with reduction in operational costs. As a technology leader, he has been instrumental in driving enterprise mobility, process optimization, cybersecurity audit, business intelligence, technology and application integration with a focus on implementing integrated and scalable systems.

About the Author

Brian Pereira

Brian Pereira

Sr. Director - Editorial, ISMG

Pereira has nearly three decades of journalism experience. He is the former editor of CHIP, InformationWeek and CISO MAG. He has also written for The Times of India and The Indian Express.

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